Retail Business Development Manager

Position Description

 

Job Title

Retail Business Development Manager

Last Updated

October, 2013

Reports To

Managing Director

Location

Samford Store and Cafe

Supervisory Responsibilities

Yes

Department

Sales

Job Purpose

Fresh Local Provisions is dedicated to sourcing locally grown, owned and manufactured foods for the local market.

Our new store in Samford boasts a friendly atmosphere, distributing groceries ordered online to our customers throughout the area. Our Samford store also operates a slow food cafe for our growing customer base to try our extensive range of products. To help us maintain our commitment to superior quality and service, we are seeking a well presented, highly motivated and passionate manager for our store and cafe operations.

As the retail business development manager you will be accountable for the day to day operations of both the store and cafe, including coordinating and managing contract staff as required. Close communication with our warehouse team will be essential to be successful in this role. This role involves manual handling and food preparation.

Key Responsibilities

  • Contribute to the achievement of Fresh Local's vision, safety and quality management plan

  • Not only meet but exceed retail sales targets

  • Deliver a high quality cafe experience that exceeds our customer expectations

  • Exceptional customer service standards to establish & maintain relationships

  • Motivate & develop a team through ongoing training & coaching

Knowledge/Skills/Abilities

  • Barista and Hospitality supervisory experience is essential

  • Successful applicants will have experience in a similar role

  • Customer focused team leader with a 'can do' attitude

  • An ability to identify potential safety hazards and risks and report these to your manager

  • Excellent time management skills

  • Excellent oral and written communication skills

  • Deep understanding of retail business including relevant legislation, industry trends and performance drivers

  • Ability to adapt to a changing and dynamic environment

Position Details

This is a permanent full-time position with a competitive salary including an incentive bonus scheme, generous product incentives, training & development, strong management support & above all, the opportunity to grow with an expanding business.

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